Frequently Asked Questions
Everything you need to know about the world's best maple bats.
What makes SAM BAT maple bats different from others?
SAM BAT was the first company to introduce maple wood to professional baseball. We use only the highest grade professional maple, providing a harder hitting surface and more durability than traditional ash bats.
How long does it take to receive a custom bat?
Custom bats are handcrafted to your exact specifications. Current production times are typically 3 to 4 weeks, plus shipping time to your location.
Do you offer a warranty on your wood bats?
Because wood is a natural material, we do not offer a standard warranty against breakage. However, if you believe your bat has a manufacturing defect, please contact our customer service team within 30 days of purchase for a review.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our facility, you will receive an email with a tracking number and a link to monitor your delivery status.
What is the 'Stock' bat section?
Our Stock bats are pre-manufactured in popular models and colors. These items are ready to ship within 1-2 business days, making them a great option for players who need a high-quality bat quickly.
Do you ship internationally?
Yes, we ship SAM BATS to players and fans worldwide. International shipping rates and delivery times vary by country and are calculated at checkout.